Delivery Information

Online orders placed with Zi Online will be delivered by Courier

Even the smallest item will be delivered to your door, so please provide us with a physical address that is normally occupied during office hours. Please note that the Courier will only deliver to a physical address, and no P.O. Box number/addresses. The Courier requires that each and every delivery be signed and endorsed, as proof of delivery.

No Deliveries will be made on weekends and public holiday.

How long does delivery take?

Delivery generally takes between +/-5 working days.

For very remote areas where the delivery could take longer.

Where can I find information about my order?

If you would like to determine the status of your order, you can do so through one of the following channels:

Email Zi Online at

Track your order using your unique tracking number provided

You will be notified by the courier service on the day of delivery for confirmation of details.

Call us on :

  • 060 560 5592
  • 078 254 7898